Refund policy

Every Nine to Die cap is made to order — printed or embroidered specifically for you after you place your order. Because of that, we're not able to accept returns or exchanges for reasons like sizing, change of mind, or ordering the wrong style.

 

That said, if something's actually wrong with your order, we'll always make it right. If your cap arrives misprinted, damaged, or defective, contact us at order@ninetodie.co within 14 days of delivery with your order number and a photo of the issue, and we'll send a free replacement or a full refund — whichever works better for you.

 

We aim to respond to every request within 24 hours.